Frequently Asked Questions
How many guests can attend a private event?
Private events require a minimum of 6 guests. Our space is best suited for small, intimate groups. If you have questions about a larger group, feel free to reach out before booking.
Do guests need prior needlepoint experience?
Not at all. Private events are designed for all skill levels. We guide each guest so beginners feel comfortable and experienced stitchers feel supported.
What project will we be stitching?
Each guest receives a curated needlepoint project selected by our team. Project options and any upgrade opportunities will be shared after booking.
Can I choose the date before purchasing?
Dates are confirmed after purchase. Once your booking is complete, we will follow up to finalize availability and details.
Can we bring food or drinks?
Light refreshments may be permitted depending on the event. Please reach out ahead of time so we can plan accordingly.
Is shopping available during the event?
Yes. Guests are welcome to shop before or after the event.
Cancellation and Reschedule Policy
We know life happens and we aim to be as flexible as possible.
Cancellations
Private event bookings may be canceled up to 7 days prior to the scheduled event for a full refund. Cancellations made within 7 days of the event are non refundable due to preparation and staffing but can be rescheduled.
Rescheduling
One reschedule is welcome with at least 48 hours notice. Rescheduled events must take place within 60 days of the original date and are subject to availability.
Guest Count Changes
Final guest count will be confirmed ahead of the event. If a guest is unable to attend, we are happy to apply their spot as a shop credit for future use.
If something unexpected comes up, please reach out. We are always happy to talk through options when possible.